Send clear expectations for your sitter
ALL forms sent to you must be filled out before your 1st booking
If you will be late you MUST alert your sitter. Your sitter will then alert us.
If more that 15 minutes late (under 15 minutes with call excused)
Call- Charged for the hour and each additional
No Call- $30 late fee/charged for the hour and each additional
To schedule last-minute babysitting (Under 2-hours notice or for early morning) you must call to confirm
If you would like more time, ask your babysitter and then she will inform us and more time will be added to your booking. You will be charged immediately.
If additional children will be added, alert your sitter and then she will inform us and this will be added to your booking. You will be charged immediately.
If we will be watching children other than yours, the parents are REQUIRED to fill out a Guest Child Form. We also must be informed before hand.
If you are finished early, you may send your sitter home. Refunds are not given under 48 hours.
If you would like to reschedule a booking (under 48 prior), you must have the new date and time ready at that moment.
If transportation is allowed, you must ALWAYS provide proper carseats (Best Buds Babysitting does not forward face before 2 Years)
All fees must be paid before booking your next sitter
If your sitter is tardy or not in proper attire (best buds shirt) please let us know immediately.
If you have any concerns about your sitter or their work during your scheduled time, call us and let us know your concerns. We handle all concerns with importance and care.
All scheduled services are final (excluding emergencies)
Are your sitters CPR/First Aid Certified?
All of our sitters are trained by our staff and CPR/First Aid Certified
Is a background check done on all of your sitters?
A full background and reference check is done on all sitters
Do sitters come to my home or do I bring them somewhere?
Our sitters come to your home.
When is your service available?
Where do you offer your services?
We are currently only in Texas and serve Houston, Galveston and Dallas.
Do we pay upon booking or pay when the babysitter is leaving?
You pay upon booking.
Am I required to give the sitter a tip?
You do not have to give the sitters tips. But, they are very appreciated by them
and can be given directly to them upon their departure.
Where can I book a sitter?
You can book on our website, Facebook, or over the phone.
To receive a refund, notice must be given 48 hours prior to the booking
To be eligible for a partial refund or partial credit, notice must be given by 24 hours prior to the booking
For notice under 24 hours, there will be no refunds or credits.
Emergencies are excluded but must be approved.